TERMS AND CONDITIONS
Fitness Image Supplements
Effective Date: 30 December 2025
1. Introduction and Acceptance
Welcome to Fitness Image Supplements. These Terms and Conditions govern your use of our website https://supps.fitnessimage.com.au/ and the purchase of products from our online store. By accessing our website or making a purchase, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or purchase our products.
2. Definitions
In these Terms and Conditions:
- We, us, our: refers to Fitness Image Supplements
- You, your: refers to the customer or user of our website
- Website: refers to https://supps.fitnessimage.com.au/
- Products: refers to supplements, vitamins, and related health products sold on our website
3. Use of Website
3.1 Eligibility
You must be at least 18 years of age to use our website and purchase products. By using our website, you represent and warrant that you are of legal age and have the legal capacity to enter into these Terms and Conditions.
3.2 Account Registration
To make purchases, you may be required to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to immediately notify us of any unauthorized use of your account.
3.3 Prohibited Uses
You agree not to use our website:
- For any unlawful purpose or in violation of any laws
- To transmit harmful code, viruses, or malware
- To interfere with or disrupt the website or servers
- To impersonate another person or entity
- To harvest or collect information about other users
4. Products and Pricing
4.1 Product Information
We make every effort to display product information accurately, including descriptions, images, prices, and availability. However, we do not guarantee that all information is completely accurate, current, or error-free. Product images are for illustrative purposes and may differ slightly from the actual product.
4.2 Pricing
All prices are displayed in Australian Dollars (AUD) and include GST unless otherwise stated. We reserve the right to change prices at any time without notice. Price changes will not affect orders that have already been placed and confirmed.
4.3 Pricing Errors
If a product is listed at an incorrect price due to an error, we reserve the right to refuse or cancel any orders for that product. If we cancel your order due to a pricing error, we will notify you and offer a full refund.
5. Orders and Payment
5.1 Order Process
When you place an order through our website, you will receive an email confirmation. This confirmation does not constitute acceptance of your order. We reserve the right to accept or reject any order for any reason, including product availability, errors in product or pricing information, or suspected fraudulent activity.
5.2 Payment Methods
We accept payment via credit card, debit card, PayPal, and other payment methods as displayed at checkout. Payment must be received in full before orders are dispatched. All payment information is processed securely through encrypted payment gateways.
5.3 Order Cancellation
We reserve the right to cancel any order at our discretion, including but not limited to cases of product unavailability, pricing errors, suspected fraud, or failure to meet eligibility requirements. If we cancel your order, we will notify you and issue a full refund.
6. Shipping and Delivery
6.1 Shipping Locations
We currently ship to addresses within Australia. Shipping costs and delivery times vary based on location and shipping method selected at checkout.
6.2 Delivery Times
Estimated delivery times are provided as a guide only and are not guaranteed. We are not liable for delays caused by courier services, customs, public holidays, or events beyond our control. Orders are typically processed within 1-2 business days.
6.3 Risk of Loss
Risk of loss and title for products pass to you upon delivery to the shipping carrier. We recommend selecting insured and tracked shipping options for valuable orders.
7. Product Use and Health Disclaimers
7.1 Not Medical Advice
The information provided on our website about supplements and health products is for informational purposes only and does not constitute medical advice. You should consult with a qualified healthcare professional before using any supplement, especially if you have pre-existing medical conditions, are pregnant or breastfeeding, or are taking medications.
7.2 Product Claims
Product descriptions and claims are based on manufacturer information and have not been independently verified by us. Products are not intended to diagnose, treat, cure, or prevent any disease. The Therapeutic Goods Administration (TGA) has not evaluated statements regarding dietary supplements.
7.3 Allergies and Sensitivities
It is your responsibility to check product labels, ingredients, and allergen information before use. We are not liable for allergic reactions or adverse effects from product use.
7.4 Safe Use
Always follow the recommended dosage and usage instructions on product labels. Exceeding recommended doses may be harmful. Keep all supplements out of reach of children.
8. Intellectual Property
All content on our website, including text, graphics, logos, images, videos, and software, is the property of Fitness Image Supplements or its content suppliers and is protected by Australian and international copyright laws. You may not reproduce, distribute, modify, or create derivative works from our content without express written permission.
9. Limitation of Liability
9.1 General Limitation
To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products, including but not limited to loss of profits, data, or business opportunities.
9.2 Australian Consumer Law
Nothing in these Terms and Conditions excludes, restricts, or modifies any consumer guarantee, right, or remedy conferred by the Australian Consumer Law or any other applicable law that cannot be excluded, restricted, or modified by agreement.
10. Indemnification
You agree to indemnify and hold harmless Fitness Image Supplements, its directors, officers, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of our website, violation of these Terms and Conditions, or infringement of any third-party rights.
11. Privacy
Your use of our website is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of use of any third-party websites. Your use of third-party websites is at your own risk.
13. Modifications to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes are posted constitutes acceptance of the modified terms. We recommend reviewing these Terms and Conditions periodically.
14. Governing Law
These Terms and Conditions are governed by the laws of the State of [Insert State], Australia. Any disputes arising from these terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of [Insert State], Australia.
15. Severability
If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
16. Entire Agreement
These Terms and Conditions, together with our Privacy Policy and Returns and Refunds Policy, constitute the entire agreement between you and Fitness Image Supplements regarding your use of our website and purchase of products.
17. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
Fitness Image Supplements
Website: https://supps.fitnessimage.com.au/
Email: mail@fitnessimage.com.au
Phone: 0402 826 824
Address: 101 Moray st South Melbourne
Last Updated: 30 December 2025